If you want more BOOKINGS for your accommodation, this is FOR YOU

BidForBooking helps you increase occupancy. You probably have empty dates in your calendar. With BidForBooking, you can fill these at a lower (or higher) price without affecting the published pricing strategy on your website or other portals.

Registration is completely free. There is no cost or risk in trying it!

No, you don’t need to connect to any channel manager. You will receive guest proposals by email, and you can also view them directly in your BidForBooking account.

No. You only accept the ones that interest you.

All guest proposals are centralised in your private panel, where you can easily review and manage them. You can also activate email notifications to be alerted each time a new offer arrives.

Yes. As long as the offer is still active, you can accept it later from your management panel.

If, for any reason, you cannot host the guest and an overbooking occurs, you can mark the booking as “overbooked” directly in your management panel. 

This will automatically send a notification email to all other properties that received the same proposal, or only to those you select from the list. The notification includes your establishment’s contact details so they can reach out and help facilitate a possible relocation of the guest.

A booking is confirmed the moment you accept an offer from your dashboard. From that moment:

• The booking is automatically generated
• The guest receives a confirmation email with all details
• You also receive a confirmation email and can view the booking in your management panel

Once a reservation is confirmed, it cannot be cancelled, as specified in the contract's acceptance clauses. However, we have provided some specific exceptions that allow for cancellation without charge, provided the reasons are beyond your control and are justified. These situations are intended to protect you and are detailed below:

1) Border or road closures:

The guest must notify us as soon as possible. If they fail to do so, clause 7.4 on no-shows will apply. The following scenarios must be distinguished:

A) If an alternative route is available at the time of departure:

• Stays of one or two nights: no refund if the diversion is ≤100 km.
• Stays of three or more nights: no refund if the alternative route is ≤150 km.

B) If there is no alternative route on the day of check-in, but it opens before 11:00 a.m the following day:

• If the guest travels the following day, the first night is not charged.
• If they do not travel:
  • One or two nights: no penalty.
  • Three or four nights and a distance of ≤250 km: the first night is refunded, and the rest is penalized.
  • Five or more nights: the entire stay is penalized, except for the first night, which is refunded.

C) If the route opens after 11:00 a.m or on subsequent days:

• Cancellation is permitted without penalty, regardless of the number of nights.
• If the guest travels after reopening, only the cost of the following night will be charged. If the route reopens after 11:00 a.m., the day of reopening does not count.

2) Death or funeral:

Of a first- or second-degree blood or marriage relative, with proof of relationship.

3) Medical inability to travel:

An official medical report must be presented, stating the dates of the inability to travel.

4) Official force majeure:

Declared by the guest's country of residence, destination, or transit. This includes:

• Health emergencies
• Mandatory mobility restrictions
• Armed conflicts
• Natural disasters
• Other officially recognized causes for which there are no viable alternative roads

5) Flight cancellation:

Provided that BidForBooking or the establishment has been formally notified.

6) Serious deficiencies at the establishment:

Includes:

• Lack of basic living conditions (cleanliness and safety)
• Essential services not operational (e.g., water, electricity, air conditioning, bathrooms)
• Failure to comply with the characteristics offered to the guest
• Non-functional equipment (e.g., kitchen, refrigerator), if included in the accepted offer

7) Other justified causes:

These will be assessed on a case-by-case basis by the BidForBooking team.

BidForBooking will pay you for the stay by credit card on the day of the guest's departure. This card will be active for a period of one month.

BidForBooking is at your disposal. You can write to us using the contact form or through the following channels:

• Email para clientes: guests@bidforbooking.com
• Email for properties: hosts@bidforbooking.com
• WhatsApp: +376 60 13 13
• Opening hours: every day from 8:00 a.m. to 11:00 p.m.

Registration is quick and straightforward. You simply need to provide some basic details about your accommodation and company:

• Full name, surname, and email address of the responsible person
• A secure password
• Company name, tax identification number, and chain name (if applicable)
• Full address of the accommodation: country, city, postcode, and street address
• Type of establishment (hotel, hostel, serviced apartment, etc.)

You will also need to attach the legal documentation authorising you to operate in your country, such as your certificate of incorporation, tourism licence, or equivalent operating licence. Once all the information has been submitted, the BidForBooking team will review and validate the documents as quickly as possible. This process is usually completed promptly, provided the details are correct and the documentation is in order.